Voice of Commonwealth

UK complaints body calls on banks to do more…

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LONDON (CU)_The COVID-19 pandemic initiated a major digital transformation across the globe, as people were confined to their homes, working remotely, and depending on online shopping and delivery services to meet their day-to-day needs. These circumstances have also increased the reliance on online transactions and digital banking services, as the use of notes and coins increased the risk of spreading the virus among people. Therefore, fraudsters have decided to capitalise on these circumstances, as this digital transformation made people more vulnerable to scams and fraudulent schemes. 

In the United Kingdom, experts have identified fraud as a…

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