Hotels (Commonwealth Union) _ Embarking on a journey that commenced amidst the serene landscapes of the Andaman Islands in 1996, Kristofer Quadros, the Cluster General Manager for Radisson Hotels in Sri Lanka, has traversed the globe, leaving an indelible mark on the hospitality landscape. With a career spanning over two decades, Quadros brings a wealth of experience garnered from pioneering roles in pre-opening projects, operational leadership, and strategic management across diverse destinations.
Quadros’ voyage took him from the vibrant streets of Mumbai to the picturesque shores of Malaysia, Indonesia, Vietnam, and beyond, where he navigated through an array of challenges ranging from logistical hurdles to market dynamics. Undeterred by adversity, he demonstrated resilience and acumen, spearheading successful ventures in the face of uncertainty, including the launch of properties in Dubai and the Maldives.
As he assumes leadership of the Radisson Sri Lanka chain, Quadros envisions a landscape brimming with opportunity, fueled by the resurgence of the tourism industry. With properties strategically located in Colombo, Kandy, and Galle, Quadros aims to cultivate a culture of service excellence, emphasizing asset management, learning, and development, and culinary excellence. Leveraging his extensive experience, he seeks to position Radisson Hotels as destinations renowned for their distinctive experiences and culinary offerings.
In the wake of positive indicators signaling a turnaround in Sri Lanka’s tourism sector, Quadros envisions a strategic approach focused on strengthening existing partnerships and forging new alliances to maximize the chain’s market penetration. Embracing emerging trends such as experiential travel, Quadros underscores the importance of immersive guest experiences tailored to local culture and traditions.
Furthermore, Quadros recognizes the pressing need to address talent retention challenges plaguing the hospitality industry globally. With a proactive approach towards talent development and retention, he advocates for collaborative efforts with vocational schools, colleges, and internships to nurture a skilled workforce equipped for success in the dynamic hospitality landscape.
In essence, Quadros’ vision for Radisson Hotels in Sri Lanka epitomizes a commitment to excellence, innovation, and guest-centricity, poised to elevate the chain’s prominence in the burgeoning tourism landscape of Sri Lanka.Top of Form
