financial management, budget tracking and credit building. Most clients use third party applications to help gain a complete view of their finances and to help with planning and budgeting, merging these third-party accounts from multiple financial service providers for review is not easy. The agreement made by CIBC with MX will provide a way for clients to access the information they need, giving them greater control over their finances.
Chris Sweetland, comments: “By providing clients with the ability to securely and reliably share their financial data with the tools and apps they prefer, CIBC is supporting them to make more informed decisions about their finances, so they can achieve their ambitions.”
“This agreement will result in more direct API connections, which provides millions of Canadians greater control of their financial data to decide who they share their data with and for what purposes, which benefits both clients and financial institutions,” comments Jane Barratt, chief advocacy officer at MX.
CIBC clients have access to several digital tools and features to support their everyday online banking experiences. This agreement with MX demonstrates CIBC’s continuous development and improvement in digital banking capabilities which will further enhance client experiences through partnerships and new technologies. CIBC was recently ranked as the top bank for customer satisfaction for online banking among Canada’s ‘big five’ banks, according to the J.D. Power 2022 Canada online banking satisfaction study.
