Normally, a car needs maintenance once or twice a year, but the fleet of Grab’s restaurant trucks, which travel roughly 80,000 kilometers annually, may need more frequent trips to the auto shop. For this reason, Borneo Motors and GrabRentals have expanded their collaboration to provide the Toyota fleet of the ride-hailing firm a “Total-Care-Service.” The collaboration enables Toyota’s Mobility Services Platform (MSPF), an information platform for vehicle connection, to provide relevant data and insights to Borneo Motors (BM) and GrabRentals.
“With the aid of these insights, we can analyze and foresee additional risky situations, which is essential for helping us come up with creative methods to lessen such situations. In turn, we can avoid collisions and guarantee that everyone drives more safely “Khee Siong Ng, the Inchcape director of aftersales, Ng claims that Toyota has a Translog in-vehicle data-transmission system. After Translog sends its data to MSPF, the platform will compile it and let GrabRentals know about the state of the vehicles and drivers’ habits. GrabRentals will provide BMS with telemetry data that it will then collect and store on the Toyota Production System.
“This enables BMS to actively remind GrabRentals hirer-partners to return for routine maintenance, preserving the condition of their vehicles. Because of these enhanced monitoring and preventative measures, the Grab fleet can operate securely on the road Singapore Business Review was informed by Ng. According to Ng, the technology cut the downtime for routine vehicle maintenance for Grab cars from the norm of 70 minutes to only 30 minutes. Vehicle breakdown rates for GrabRental’s Toyota fleet were 0.7%, which was also less than the industry average of 3%, thanks to routine maintenance and vehicle monitoring. “[The system] makes it easier for drivers to remember their maintenance schedule while also providing them with knowledge and resources to take responsibility of their own road safety. This guarantees fleet dependability, allowing clients to take advantage of safer trips, improved service effectiveness, and better vehicle dependability on the road,” according to Ng. As the system also issues alerts about potentially dangerous situations, this contributes to encouraging safer driving practices among drivers and, as a result, a greater sense of calm.
