Apollo TeleHealth services receive the first-ever ISO standard label from BSI

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the first telehealth service provider to receive the badge. Apollo TeleHealth was given the accreditation for the system it has implemented to deliver telemedicine consultation services through its numerous businesses.

Dr. Prathap C Reddy, Founder and Chairman of Apollo Hospitals Group, expressed pride over the accreditation. He said, “This certification recognises our industry leadership in developing and deploying user-friendly technological solutions and high standards for medical services across our platforms. With this certification, we will lead not just in India but across the world on the standards to be followed for telemedicine which touches innumerable lives”.

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Dr. Sangeetha Reddy, the group’s Joint Managing Director, detailed how the certification validates the ATH’s work. She also spoke of the significance of telemedicine and teleconsultation especially during the pandemic times. She said, “During Covid-19, telemedicine has grown leaps and bounds with people sending to doctors reports, x-rays and even CT scan images over phone for a first or second referral. We at Apollo have formalised this system, recognising that the telemedicine platform needs to be robust and retain the quality of our offline services.” She demonstrated how the ATH and Apollo 24X7 systems will analyze CT Scan, ECG, and USG findings in a way that enables clinicians to obtain the highest resolution possible.

The ATH team has defined the minimum pixel rate at which these reports must be exchanged in order to ensure appropriate diagnosis. Sangeetha Reddy added, “We recognise that even as telemedicine becomes important, there can be no compromise on quality since one blurred image means missing a tumour”.

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